Made In The USA

Let me start off by saying that I support our troops (and by that I mean I would like the war to end and them to come home safely). One of my proudest days I can remember is when I watched my boyfriend (at the time) graduate from boot camp for the Air Force.

However, I had the strangest interaction with a soldier today on the phone. She was calling to check into her warranty on her vacuum. Because she did not have a receipt stating the date of purchase we would have to go by the serial number which tells when it's made. That's the only other date there is to go by. While most people find this frustrating because rarely do you buy something the same week or so that it was made, they can still understand there's little else to go by.

Unfortunately this woman's serial number was an '06 model and so out of warranty. She began to berate me and the U.S, for their poor customer service. She stated that she just couldn't believe the way that the service in the U.S has really gone down hill and it is just ridiculous.

Now, this really isn't a big deal. This kind of call is easy. What caught my attention though was that it was an AMERICAN SOLDIER talking poorly about the U.S. Regularly I get calls from customer's that ask where I'm located and although I say Illinois, I know that's not what they mean. They are checking to see if I'm in another country because they don't want to deal with me if I am. It always strikes me funny because I certainly don't sound like I'm anywhere else. And on a regular basis I'm chastised because some of our products are not made completely in the U.S.

So, to have an American Soldier on the phone berating the U.S. on their service was just amazing to me. I have to wonder where she gets the motivation to do her job if she is so unhappy with the country that she serves. And again, I love our service men and women. And I know that the majority you speak with do not behave this way. Unfortunately this one just caught my attention.